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Returns & Exchange Policy
At boAt, we strive to ensure you are fully satisfied with your purchase. If you receive a defective or damaged electronic product, you can initiate a return or replacement request within 7 days of delivery.
1
Initiate Request
Visit our Support Portal and enter your Order ID and phone number to start the return process.
2
Quality Inspection
Upload clear images or videos of the product defect to help our technical team validate your claim.
3
Product Pickup
Once approved, keep the item ready in its original packaging with all accessories for our courier partner to collect.
4
Refund or Replacement
After the item reaches our warehouse and passes quality checks, we will process your refund or dispatch a new unit.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing